At Sweet Beauty Life, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility:

• Returns are accepted within 7 days of receiving the product.
• The product must be unused, unopened, and in its original packaging.
• Products that are damaged due to misuse, improper handling, or negligence are not eligible for return.

Non-Returnable Items:

• Personal care and hygiene products, perishable goods, and customized or personalized items are non-returnable for safety and hygiene reasons.

Return Process:

1. Contact our customer support team at [email protected] with your order number and reason for the return.
2. Our support team will review your request and schedule a product pick-up from your address.
3. Once the returned product is received and inspected, you will be notified about the return status.

Refund Method:

• Refunds will be provided in cash after successful product inspection.
• The cash refund will be handed over at the time of product pick-up or within 2 business days after return approval.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately at [email protected] with photos of the damaged product.
• We will arrange for a replacement or initiate a return process promptly.

Order Cancellations:

• Orders can be canceled before they are shipped by contacting our support team.
• Once an order is shipped, it cannot be canceled and must follow the return process if eligible.

Contact Us: For any questions or assistance regarding your order, shipping, returns, or refunds, please contact our customer support at [email protected]. We are here to help!